If your items are in stock, they will be lovingly packaged and shipped within 1-2 business days. If an item is out of stock or made to order, please allow 2-3 weeks, unless otherwise noted. We will always do our best to expedite your order, and will email you with a tracking number and link when your order ships.
If you need your order rushed, please call us during our business hours at 1-917.305.0510 and we will do our best to accommodate you.
Yes. All of our pieces will be packaged in either our signature gift box with ribbon; or for purchases under $20, in an organza gift bag.If you would like for us to leave the ribbon on the side so that you can peek at your package, please leave us a note in your checkout and we will be happy to oblige. Orders shipped to a gift recipient will contain a gift receipt.
Yes, we offer international shipping via USPS and Fed Ex. Unfortunately, international orders will not qualify for free shipping. Please allow an extra 1-2 weeks for international shipping. We highly recommend selecting Fed Ex for international packages.
We offer FREE USPS Priority Mail shipping on all domestic jewelry orders of $150 + up. If an item is returned or exchanged, the customer will be responsible for return shipping charges, unless we have made a mistake. Oversized items may incur an additional fee. Express mail shipping will be an additional fee.
We ship via USPS First Class, Priority and Express Mail. Please let us know if you have any shipping concerns that we should be aware of.
We ship via USPS Priority or Express Mail shipping. Priority shipping takes approximately 10-14 days, and costs $45. Express Mail shipping is $100 and will take 5-7 business days. Additional insurance may be required for some packages.
If your package is being shipped domestically, you will receive an email confirmation and tracking number when your package ships. If you have a concern, please let us know.
We have 2 policies: One for our ONLINE WEBSITE, and another for our RETAIL BOUTIQUE. Please read carefully, no exceptions.
For both Online and In-Store purchases made between December 1-Dec 30thth, we offer an extension of our exchange / refund policy until January 30th to allow for gift exchanges. All other conditions apply.
Please contact us first for a RETURN AUTHORIZATION for online returns, or bring your gift with receipt to the store for an exchange. Please be sure to do so within the exchange/refund time frame.
We accept Debit Cards, Visa, Mastercard, American Express, Discover, and Paypal. We do not accept personal checks or ship C.O.D. All purchases must be paid in full before shipping.
We offer Layaway plans for IN STORE PUCHASES ONLY (not online). Purchases require a minimum of 50% deposit, and the balance must be fully paid within 3 months or there will be a 25% restocking fee of and items forfeited.
Yes, of course! If you have a received a gift certificate or have a credit from our retail store, please call us to process your credit toward your online order.
Sales tax is required to be collected for all purchases made in our boutique, or shipped to a NYS address. If your package is being shipped outside of NYS, there is no sales tax!
You will be prompted during checkout to enter any promotional or special offer codes as you are checking out. Offers are also valid for a phone order. Sales & Specials are not valid for previous purchases, and in-store offers may differ from website promotions.